Privacy Policy

Last updated: May 28, 2026

At Sustainable Alt LLC, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our store or make a purchase.

Information We Collect

When you visit our site or make a purchase, we may collect the following types of information:

Personal identification information – name, email address, phone number, billing and shipping address
Payment information – credit card or payment details (processed securely through our payment provider; we do not store full card numbers)
Device and usage data – IP address, browser type, pages visited, and referring URLs
Order information – products purchased, order history, and transaction details

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders, returns, and inquiries
Send promotional emails and updates (only if you've opted in)
Improve our website and customer experience
Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our store (such as payment processors and shipping carriers), subject to confidentiality agreements.

Cookies

Our store uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of our site may not function properly as a result.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@sustainablealtllc.biz.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@sustainablealtllc.biz.